Family Hiking

FAQ

Frequently asked questions

What is included in the hire?

- Unlimited mileage for travel within the UK - Comprehensive insurance for two drivers - Camping & Caravanning Club privilege members scheme and campsite guide - Save upto 30% off participating campsites - Full gas bottle - Bike rack - Rear view/reversing camera - Outdoor table and chairs for al fresco family dining - Water fill hose - Full tank of Ad blue diesel cleaner - Motorhome levelling blocks - Mains electric hook up cable - External blackout/insulation blinds - Toilet chemicals - Toilet roll - Smidge repellant - Road Map - Torch - First aid kit - Breakdown kit - Fully equipped kitchen with pots, pans, utensils, crockery and cutlery - Electric kettle and toaster (works on hook up) - Three burner gas hob - Gas oven and grill - Dustpan, brush, broom and car hoover - Dish cloths and cleaning products



Can I hire for a short break in the Summer months?

Bookings in summer months are ony available for week long hires (Saurday to Saturday)



Is there a security deposit?

Yes. On collection of the motorhome, a security deposit of £1000 is required by credit or debit card. These funds will be pre-authorised and will only be accessed in the event of the motorhome not being returned in the same condition that it was rented in.



Are pets allowed?

Yes! Alba Motorhome Hire welcome well behaved dogs into our motorhomes. There is an additional charge of £10 per day, or £50 minimum. it is the responsibility of the hirer to ensure that any dog travelling in one of our motorhomes is properly restrained and that soft furnishings are covered.



Is bedding included in the hire?

No. Bedding is not included as part of the rental costs, but can be added for £30 per double set and £20 for any additional single sets. The double bedding pack consists of a sheet, duvet, duvet cover, two pillow and pillowcases, two bath towels and two hand towels. The single bedding pack consists of a sheet, duvet, duvet cover, one pillow and pillowcase , one bath towel and one hand towel.



When does the balance require to be paid?

All outstanding hire balances must be paid no later than 30 days prior to collection



What are the collection and return times?

Motorhome collection is between 2 - 2:30pm Motorhome return is 10am



What happens if our booking has to be cancelled due to Covid?

If there are any further Covid restrictions that mean you cannot travel, you will get a full refund, or you can transfer your booking to another date.



How old do you have to be to drive the motorhome?

Drivers must be between the ages of 25 and 70, they must have held a full driving licence for a minimum of two years. They must hold a driving licence with entitlement to drive vehicles upto 3500kg MGVW and be able to produce a DVLA access code. For more drivers terms please see our terms and conditions.